GENERAL CONDITIONS OF SALE

GENERAL PRINCIPLE

ALL PRICES ARE IN SWISS FRANCS AND INCLUDE VAT 

CONTACT/DETAILS

HEAD OFFICE                                                      
SellWine Sagl
Via Rained 16
6807 Torricella-Taverne
Switzerland

IDI: CHE-116.280.343
VAT: CHE-116.280.343 IVA

WAREHOUSE
6807 Torricella-Taverne, Switzerland
6930 Bedano, Switzerland

MANAGEMENT
Angelica Terzi

HOW TO CONTACT US
Email:                             info@sellwine.ch
Phone:                             +41 79 354 18 23
Postal address:              Sellwine Sagl, Via Rained 16, 6807 Torricella-Taverne, Switzerland

Contact form

Do not hesitate to contact us if you have any questions about our products.  All information you give will be treated confidentially and is for internal use only.

For operational reasons, our products can only be ordered over the internet. We will not accept orders over the phone, fax or email.

Sellwine.ch also attaches great importance to fast delivery. Orders are sent out, in the shortest possible time.

GENERAL CONDITIONS OF SALE

1-General
We strive to serve all of our customers to their utmost satisfaction at all times. This includes our fair terms and conditions of business.

The contract is concluded in that we accept, through our order confirmation, the customer's offer to enter into a contract by way of placing an order. This order confirmation includes the material content of the order placed.

When making an order customers agree to be bound by all terms and conditions. Any questions concerning our terms and conditions of business should be addressed to info@sellwine.ch.

2- No sales to minors
SellWine Sagl does not sell wines or spirits to anyone under the age of 18. Making an order on www.sellwine.ch is confirmation that the purchaser is of legal age. When you require the delivery to a third party you confirm that the recipient is of legal age.

3-Markets served
The entire range of www.sellwine.ch products is destined exclusively for clients in Switzerland.

For shipments abroad please contact info@sellwine.ch and we point out that currently shipments are only possible for companies.

4-Data Protection/Privacy
Sellwine.ch only records essential data and uses these within the scope of order processing as well as for the purpose of making shopping as simple as possible for regular customers.

Personal data will be treated as confidential and will not be passed on to third parties for advertising purposes, in line with data protection legislation.

We keep outstanding and completed orders on file. In order to offer the best possible options for the choice of payment mode, we have to safeguard the customers and ourselves against improper use.

All personal information, including information regarding credit card payments, will be encrypted.

Data Protection Statement of Sellwine 

Cookies

This site uses technical cookies to provide you with a better browsing experience and profiling cookies, own or other sites, to increase your experience. By continuing the navigation or clicking on Accept, you agree to the use of cookies used by our website. 

Clients of www.sellwine.ch will have the opportunity to receive the latest information on new products and promotions via a newsletter. This service is not binding. It is free of charge and can be cancelled at any time.

5-Prices
All prices are in Swiss francs, and include VAT. Variations in price and/or vintage and/or limited availability of some products may occur at any time and do not require prior notice.

6-Payment and delivery
Various methods of payment are available at www.sellwine.ch.: Bank transfer, PostFinance E-Finance (Post account), PostFinance Card, or credit card (MasterCard, Visa), TWINT, invoice.

Delivery will be made to the cardholder at his or her address or to a chosen delivery address in Switzerland.

Deliveries to a number of recipients will require separate orders.

7-Delivery costs 

We have not applied the shipping costs until 16.10.2019.

From 17.10.2019 minimum shipping costs have been introduced:

CHF 9.90 for 12 bottles

From   1 to 12 bottles CHF   9.90

From 13 to 24 bottles CHF 19.80  

From 25 to 36 bottles CHF 29.70  

From 37 to 48 bottles CHF 39.60  

From 49 to 60 bottles CHF 49.50  

For orders over 60 bottles, special conditions to be agreed upon by writing to info@sellwine.ch

8-Delivery terms
Depending on the time of receipt of the order, immediately available products will be handed over to our delivery service on the same day or the next working day. These are typical times which may, however, vary in the event of supply shortages in the industry.

In order to deliver the products as quickly as possible, we may make part deliveries. This will not involve any additional expense.

In the case of mixed orders, we are unable to guarantee simultaneous delivery of the products.
We reserve the right to limit orders to consumer quantities in the case of products in short supply and special offers.

9- Availability
We are constantly developing our product range, and we cannot guarantee the uninterrupted availability of the offers shown on www.sellwine.ch. If a particular product is not available, or is only available in limited quantities, we will contact you.

10- Deliveries damaged
Your order is held to be binding by www.sellwine.ch. Fundamentally, the products ordered cannot exchanged or returned. An exception will be made for deliveries damaged in transit. Please check the accuracy and condition of your delivery and address any claims directly to us as soon as possible using our contact form.

Ten days after you have received the delivery we will consider everything as correct and approved by you.

11-Warranty/Liability

Claims for rescission of contract or reduction in payment will not be considered, but  exception is made for the following cases:

1. The wine is unfortunately delivered damaged, you have 10 days from the reception to notify and receive or a refund or a replacement delivery, of your choice.

2. The wine unfortunately tastes of cork, you have 90 days from the reception to notify and receive or a refund or a replacement delivery, of your choice.

3. There has been an inefficency not covered in the previous points, you have 90 days from the reception to notify it and we will be happy to assist you in the best way. This excludes wines that have exceeded the recommended age of taste.

The notification is made through the form: refund policies    

12-Place of Jurisdiction
Our business activities are based exclusively on Swiss law. The place of jurisdiction is 6807 Torricella-Taverne, Switzerland.